Privacy Policy & User Agreement

Your Privacy

Make-A-Wish Foundation® International has created this statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website,

Your IP Address and Cookies

For each visitor to our website, our Web server automatically recognizes only the visitor's IP address (e-mail addresses are not automatically recognized by our server). We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is used to gather broad demographic information and is then discarded. Occasionally, we may use cookies to improve content and provide easier access. This technology lets us review which parts of the site are popular and which are not, allowing us to offer future improvements to the site; however, cookies that we generate contain no identifiable information about you, any children that may visit this site, or your computer.

Personal Contact Information

When you are making a donation, purchasing a product, expressing an interest in referring a wish child, or subscribing to our online newsletter, we ask you for personal contact information, including your name, mailing address, phone number, and e-mail address. We will use this contact information to provide you with information or resources you have requested, such as information about Make-A-Wish Foundation International, a receipt, or a financial report, or we will use your information to contact you to clarify or verify other information, such as an order you placed, a donation you made, or a wish child that you have referred.
We will not add your name and contact information to any mailing lists without your prior knowledge or express permission. We will always ask or inform you before adding you to a mailing list. If we do not, you will not be added. If you have agreed to be added to one of our mailing lists, such as our email newsletter list or regular mailing list, then you may receive information from the Make-A-Wish Foundation how you can support the organization's mission.
Personal contact information is not shared with any organization outside of Make-A-Wish Foundation International and our agents (reputable companies we use for services, such as shipping Make-A-Wish Foundation International products or sending Make-A-Wish Foundation International mail). We have contracts to protect your privacy with all of our agents. In some cases, when you wish to refer a child, make a donation to your country’s affiliate, or ask for country-specific information, your contact information may be passed on to your country’s affiliate. Your country’s affiliate will not add you to their mailing lists unless you have expressly asked to be added.

Personal billing information we collect and what we do with it

In addition to personal contact information, we ask for billing information, such as your billing address and credit card number, when you make a donation or purchase a product. We use secure servers to gather and process your billing information. These secure servers are hosted by our agent CharityWeb, which is bound by our site policies. Your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed.

Other contact information we collect and what we do with it

In some instances, we ask for contact information for people other than yourself – for example, e-mail addresses of friends to whom you wish to send a copy of one of our pages or the mailing address of someone you wish to have us notify of a donation you have made. Such contact information is not added to any mailing list nor is the information shared with any other organization. Collecting such information for our own use is called prospecting. Make-A-Wish Foundation International does not prospect.

Information from Forms

Our site's forms require users to give us contact information (like their name, phone number, and e-mail address). We use customer contact information from these forms to send users information about Make-A-Wish Foundation International. Users may opt-out of receiving future communications, or contact us with their concerns about our privacy policy; see the section below.

Links to Other Sites

This site contains links to other sites. Make-A-Wish Foundation International is not responsible for the privacy practices or the content of such websites.

Our Partners

Our website ( is hosted by Media Temple. No information gathered from users is shared with Media Temple.
In the case of online donations, on our behalf, CharityWeb provides and manages secure servers to host the transactions and gather pertinent donation information from users. This information is passed directly to Make-A-Wish Foundation International and its financial institutions, and is not used by CharityWeb.
Occasionally, Make-A-Wish Foundation International offers links to third-party vendors that offer Make-A-Wish merchandise online, via the Web. Make-A-Wish Foundation International does not control websites maintained by such third-parties. For information on their site policies, including privacy and the way they share information, you must visit their websites. In general, contact information returned to us by such third parties is treated as if it had been gathered by us and is given the same consideration.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Specifically, secure servers are used to gather financial information, and encrypted channels are used to transfer this information.


With respect to children, Make-A-Wish Foundation International does not collect personally identifiable offline contact information without prior parental consent, nor do we distribute to third parties any personally identifiable information without prior parental consent. We do not give the ability to publicly post or otherwise distribute personally identifiable contact information on our website.

Opting Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. If you receive communications from us and wish not to, this site gives users the following options for removing their information from our database to not receive future communications. Please provide your exact name and address when communicating with us.
Send a letter to:
Make-A-Wish Foundation International
4742 North 24th Street, Suite 400 
Phoenix, AZ 85016-4862 
Attention: Communications Department

User Agreement

This website with its home page in the domains "" is a complimentary information service offered by Make-A-Wish Foundation International (The Foundation) at no charge to users of the World Wide Web, with the express condition that these users agree to be bound by the terms and conditions set forth in this User Agreement. The Foundation reserves the right to change these terms and conditions any time, and you must consult the most recent version of this User Agreement (not an older cached version) each time you view the website. Do not use the website if you do not agree to all of the following terms and conditions.
You agree to be bound by the terms and conditions set forth under the Trademarks, Copyright, and Hyperlinks sections of this Site Notice.
You acknowledge that the information on the website is provided "as is" for general information only. The Foundation makes no warranties of any kind regarding this website, including but not limited to any warranty of accuracy, completeness, currency, reliability, merchantability or fitness for a particular purpose, or any warranty that these pages, or the server that makes them available, are free of viruses or other harmful elements, and such warranties are expressly disclaimed.
You agree that you will hold harmless The Foundation and its officers, directors, and employees from all claims arising out of or related to your access or use of, or your inability to access or use, this website or the information contained in this website or other websites to which it is linked, including but not limited to claims that you have found something you have heard, viewed or downloaded from this website or another website to which it is linked to be obscene, offensive, defamatory, or infringing upon your intellectual property rights. In no event will The Foundation or the contributors of information to this website be liable to you or anyone else for any decision made or action taken by you in reliance on such information or for any consequential, special or similar damages, even if advised of the possibility of such damages.
You acknowledge that opinions and recommendations contained in this website are not necessarily those of The Foundation or endorsed by The Foundation.
The Foundation may provide links on the website to other websites which are not under the control of The Foundation. In general, any website which has an address (or URL) which does not contain "" or "" are such websites. These links are provided for convenience of reference only and are not intended as an endorsement by The Foundation of the organization or individual operating the website or a warranty of any type regarding the website or the information on the website.
This website (excluding linked sites) is controlled by The Foundation, which is headquartered in the State of Arizona, United States of America. It can be accessed from all 50 states, as well as United States Territories and other countries around the world. As each of these places has laws that may differ from those of Arizona, by accessing this website both you and The Foundation agree that the statutes and laws of the State of Arizona, without regard to conflicts of laws principles thereof, will apply to all matters arising from or relating to use of this website. You and Make-A-Wish Foundation International also agree and hereby submit to the exclusive personal jurisdiction and venue of the Superior Court of the State of Arizona in and for the County of Maricopa, the United States District Court for Arizona with respect to such matters. The Foundation makes no representation that materials on the website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws.


Make-A-Wish Foundation International is a licensed affiliate of the Make-A-Wish Foundation of America, the owner of certain federally registered and common-law trademarks. All uses of the Make-A-Wish Foundation trademarks, both registered and common-law, must be approved in writing by Make-A-Wish Foundation International. Contact us regarding any inquiries.
The marks Make-A-Wish Foundation®
Share the Power of a Wish®
Kids For Wish Kids®
Adopt An Angel®
Light Up A Child’s Life®
Stories of Light®
Walk For Wishes®
The Wishing Quest®
Wags For Wishes®
And all variations of the wishbone and Make-A-Wish images are registered trademarks of the Make-A-Wish Foundation® of America.
The marks
World Wish DaySM
Destination JoySM
Handbag of Hope™
Wish SocietySM
Season of WishesSM
are unregistered common-law trademarks of the Make-A-Wish Foundation® of America.


The works of authorship contained in this website, including but not limited to all design, text and images, are owned or licensed by Make-A-Wish Foundation International and may not be copied, reproduced, transmitted, displayed, performed, distributed, rented, sublicensed, altered, stored by subsequent use or otherwise used in whole or in part in any manner without our prior written consent, except that the user may make such temporary copies in a single computer's RAM and hard drive cache as are necessary to browse the website, and the user may make one permanent printout of each page of the website (unmodified in form, with a copy of this Site Notice attached) to be used by the user for personal and non-commercial uses which do not harm the reputation of Make-A-Wish Foundation International.


You may provide a hypertext link to this website on another website, provided: (a) that the link must be a text-only link clearly marked "Make-A-Wish Foundation International" (b) the link must "point" to the URL "" and not to other pages within the website, (c) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with Make-A-Wish Foundation International's name and trademarks, (d) the appearance, position and other aspects of the link may not create the false appearance that an entity other than Make-A-Wish Foundation International is associated with or sponsored by Make-A-Wish Foundation International, (e) the link, when activated by a user, must display this website full-screen and not within a "frame" on the linked website, and (f) the Make-A-Wish Foundation International reserves the right to revoke its consent to the link at any time in its sole discretion by amending this Site Notice. You agree that all other hypertext links to this website must be approved in writing by Make-A-Wish Foundation International. Contact us regarding any inquiries.
Thank you for taking the time to review our Site Policies. Make-A-Wish Foundation International is very concerned about privacy and safety online. If you have any questions about these policy statements, the practices of this site, or your dealings with this website, you can contact:
Make-A-Wish International
4742 North 24th Street, Suite 400 
Phoenix, AZ 85016-4862
Tel: +1 602.230.9900